FREQUENTLY ASKED QUESTIONS
LIVE (virtual) • January 26 - 28, 2024
ClickerExpo LIVE • January 26 - 28, 2024
Registration Questions
Registration is now closed. If you are a registrant, you should have received an email ("Access the Conference Platform for ClickerExpo LIVE 2022!") inviting you to access the Conference Platform. If you cannot find that email, contact events@clickertraining.com. We look forward to seeing you this weekend!
About ClickerExpo LIVE
ClickerExpo LIVE registration includes access to 50 courses PLUS access to all the conference course recordings for one year! Conference recordings are expected to be available within one week of the event.
You also have access to reserve up to 1 Spotlight Spot in Learning Labs (spots are limited). There is a $21.95 fee for Animal/Handler Spotlight Teams in Learning Labs; Spotlight Participant spots are complimentary.
Additional options may be included or available for purchase separately and will be presented to you as options during registration.
For pricing details, check out the ClickerExpo LIVE registration page.
Please note: technical glitches may occasionally make it impossible for us to deliver a course recording as planned.
No. By registering for this event, you are purchasing a single license to view ClickerExpo LIVE content that grants viewing access solely to the account holder and you agree not to share your login credentials with other people or stream ClickerExpo LIVE content to a group. Content is intended for the individual registrant only.
Karen Pryor Clicker Training reserves the right to disable accounts if we are alerted to misuse and no refund will be issued.
Additionally, CEUs may only be earned by registered attendees, as they have purchased the license to view the content.
Choosing Courses
Check out our guide for help choosing your courses for ClickerExpo 2020.
Check out the ClickerExpo Seattle and Louisville 2020 programs!
Sessions are lecture-based with a presentation and often video examples. These courses are open-seating.
Learning Labs provide an opportunity to work with your dog or to observe others working with dogs under the tutelage of the ClickerExpo faculty. Dog and handler teams practice skills with observers playing different roles - whether taking data, coaching or just observing! These courses should be reserved during the registration process.
In the ClickerExpo course schedule Sessions are typically the first four blocks and Learning Labs are the last two blocks in any given time slot. 8AM courses follow a Session format unless specifically noted. If you click on a title, you’ll find the “Course Type” directly under the faculty name.
ClickerExpo registration includes access to all courses. You receive unlimited access to all Sessions and up to 4 Observer Spots in Labs for a Three Day Registration, 2 Labs for a Two Day Registration, or 1 Lab for a One Registration.
If you plan to participate as a dog/handler team, you may enroll in a Learning Lab once registration opens for $12.95.
Each three-day registrant can reserve spots in up to 4 Labs, 2 Labs for a Two Day Registration, or 1 Lab for a One Registration.
You can schedule your Labs any way you choose. For example, if you are going for three days, you can participate in one Lab on Friday and two on Saturday, one each day, or three the same day. You choose what fits your schedule best.
ClickerExpo 2020 registration includes access to more than 75 courses, including observer spots in Learning Labs (on a space-available basis). You also have access to reserve working spots in Labs. There is a $12.95 fee for dog and handler spots in Learning Labs; participant and observer spots are complimentary.
For pricing details, check out the Seattle and Louisville pages.
Yes! We have five distinct course formats.
Dem-OH!
Learn about a training topic and watch it come to life! Live demonstrations from world-class trainers working with their animals or with colleagues’ animals from around the globe. Includes demonstrations, presentation, and audience Q&A.
Learning Lab
Participate from home alongside trainers and teachers and your animals! Practice the exercises with your own animals during designated working times or sign up for one of the limited Spotlight spots to also get coaching from the presenter(s) in view of the virtual audience. Includes audience Q&A and, usually, a presentation and a live demonstration, too!
Spotlight Spots (limited and require pre-registration):
- Some Learning Labs are meant for you to work with your animal. Those Labs have limited Animal/Handler Spotlight Team spots ($21.95).
- Others are meant to develop your skills and are for humans only. Those Labs have Spotlight Participants (complimentary).
Make sure to read the course descriptions fully.
Prefer to work with your animal off-camera without Faculty feedback, or simply observe? That’s fine too, and no pre-registration is required in that case.
Bonus Time
Ask questions or be a fly on the wall and listen to a spontaneous and candid conversation about training—and anything else that comes up. It's Bonus Time!
Let’s Talk! (Panel Discussions)
Delve into a specific topic in a moderated discussion with a panel of speakers gathered together on our virtual stage, with time for audience Q&A. Ready for lively discussion, unique perspectives, and the expertise of those who are the best at what they do? Let’s Talk!
Webinar
Prefer a traditional online presentation? We’ve got those, too! These courses are for attendees who like learning from a webinar-style presentation, with time for Q&A.
In the ClickerExpo LIVE conference program, courses are color-coded by format type. You can see what the colors mean in the key at the top of the page.
Also, if you click on a title, you’ll find the “Course Type” directly under the speaker's name.
ClickerExpo LIVE features 50 LIVE courses! Unless otherwise noted in the description, the course is new!
There are a very limited number of LIVE 2024 courses that were presented originally at an in-person ClickerExpo conference and have been reimagined and reinvented for the LIVE environment.
There are even fewer courses that were also presented at LIVE in prior years. For these courses, the content will be similar but the training is LIVE so the experience will be unique—and you’ll likely learn something new!
ClickerExpo LIVE registration includes access to all courses PLUS access to all the 2024 conference course recordings for one year.
There are limited Spotlight Spots in Learning Labs that require pre-registration to get coaching from the presenter(s) in view of the virtual audience. There is a maximum of 1 Spotlight Spot per registrant.
- Some Learning Labs are meant for you to work with your animal. Those Labs have limited Animal/Handler Spotlight Team spots for $21.95.
- Others are meant to develop your skills and are for humans only. Those Labs have Spotlight Participants (no charge).
Make sure to read the course descriptions and Learning Lab prerequisites fully.
Prefer to work with your animal off-camera without Faculty feedback, or simply observe? That’s fine too, and no pre-registration is required in that case. You may attend an unlimited number of Labs as an observer.
Each registrant can reserve one Spotlight Spot in a Learning Lab to receive coaching from the presenter(s) in view of the virtual audience. (Please note that these spots are extremely limited.)
A great perk of our virtual Learning Labs is that even without a Spotlight Spot you can work with your animal off camera and participate in the exercises. You just won’t receive feedback from the instructor.
You will see that all Learning Lab descriptions have Spotlight Spot Prerequisites, which include animal/handler skills, equipment, and more that speakers will expect those that sign up for Spotlight Spots to have/have available during the Learning Lab. Please be sure to check the prerequisites before registering for a Spotlight Spot.
Since each Animal/Handler Spotlight Team and Spotlight Participant will appear on camera during ClickerExpo LIVE, there are additional expectations for those that sign up for Spotlight Spots. Animal/Handler Spotlight Teams or Spotlight Participants must agree to:
- Be on camera in a well-lit room.
- Have enough space to work comfortably while remaining visible to the ClickerExpo audience.
- Have sufficient internet bandwidth to participate on camera.
- Test your computer and equipment on your own prior to participating in this Lab.
- Join the Learning Lab online 15 minutes before the start.
It is also recommended that those with Spotlight Spots have a wireless headset, as you will be working at a distance from your computer, and will need to be heard during the Learning Lab.
What is a Spotlight Spot? See "Do I reserve a spot for particular courses? And what are Spotlight Spots?" in this section of the FAQs.
We're glad you asked! We have a handy video that shows you how to add the Spotlight Spot to your agenda in registration. (Press play on the video below. To make it bigger, click the button in the lower right-hand corner.)
You do not need to pre-register to observe or to work with your animal off-camera.
No. You can either register for an available Learning Lab or join the waitlist for one that is full.
Here's how the waitlist works:
- As attendees change their schedules, spots open up.
- When a spot opens up and you are on the waitlist, you will be notified by email in the order you joined the waitlist.
- To add the Lab, see the question see Section 3: View/Modify Registration.
- You will have 12 hours before the next person on the waitlist is notified. Details will be provided in the e-mail.
**Please Note: Being on the waitlist does not guarantee you the next available spot. When a spot opens up, you will be notified in the order you were waitlisted, and new registrants will be able to register, but only the first to do so will be added. One (1) week after you are notified, you will be removed from the waitlist if you have not chosen to register for the open spot. We encourage you to add events@clickertraining.com to your email contacts to ensure receipt of all emails.
**Learning Lab limits will still apply when you are notified of an open spot. If you choose to add a lab you have been notified of, but have reached your limit, you will need to modify your schedule.
Registration and Payment Process
Visit the ClickerExpo LIVE registration page for registration and pricing details.
Early-bird registration (save $40!) opens on Thursday, August 12, at 10 am (PT).
Registration and Payment Process
Registration is now closed. If you are a registrant, you should have received an email ("Access the Conference Platform for ClickerExpo LIVE 2022!") inviting you to access the Conference Platform. If you cannot find that email, contact events@clickertraining.com. We look forward to seeing you this weekend!
Be among the first to hear about all things ClickerExpo! Sign up for our events newsletter!
Yes! Choose the option that's right for you! Two and three payment plans are available for a one-time fee of $11.98. Payment plan must be started by November 1, 2022 for ClickerExpo LIVE.
Email events@clickertraining.com to set up a plan today! Review terms and conditions.
If you register for ClickerExpo Washington, DC, on or before January 23, 2022, your registration confirmation email will include a discount code for ClickerExpo LIVE. You must still register for ClickerExpo LIVE for access to the virtual event and recordings.
This offer is exclusively available for ClickerExpo Washington, DC, registrants; it may not be transferred or shared with anyone else.
Please note: Additional fees apply to optional items. You must register for LIVE by January 23, 2022, at 11:59 pm (PT).
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Once you have completed your registration online and you have entered the credit card information, please make sure to wait for the confirmation page. This page tells you that you are confirmed, and ensures that you receive a confirmation e-mail.
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If a confirmation page does not pop up and/or you do not receive a confirmation e-mail, your charge transaction has not gone through.
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Sometimes e-mails do not go through to recipients because of spam filtering (this is almost always the case with AOL addresses). Please be sure that you have added events@clickertraining.com to your email address book so that our e-mails get through to you.
- If you have gone through part or all of the registration process and you get an Incomplete Registration e-mail (and no confirmation e-mail), it means you are not registered and you were not charged. You will need to go back and register again. These messages are generated automatically and do not require a reply.
- If you get no message (confirmed or incomplete), please check your spam and/or junk mail folders.
If the system will not take your credit card payment:
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Please check to make sure you are using a credit card we accept (American Express, Visa, MasterCard, and Discover).
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Please be sure that the credit card info that you entered online matches exactly the billing info your credit card company has on file, or the card will not process.
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Do not hit the back button or close the window before the credit card has finished processing, or you will not be registered.
- Do you have an international credit card? Occasionally, international cards do not process successfully. If you have an international card and your payment does not go through, we’re happy to help! Please reach out to us at events@clickertraining.com.
If the credit card transaction still does not go through, please email us at events@clickertraining.com or call 1-800-47-CLICK.
If you registered for ClickerExpo Washington, DC, on or before October 31, 2022, your registration confirmation email included a discount code for complimentary access to ClickerExpo LIVE. If you register for ClickerExpo Washington, DC between November 1, 2022, and January 22, 2023, your registration confirmation email included a discount code for access to ClickerExpo LIVE for just $50.
You must register for ClickerExpo LIVE for access to the virtual event and recordings.
This offer is exclusively available for ClickerExpo Washington, DC, registrants; it may not be transferred or shared with anyone else.
Please note: Additional fees apply to optional items. You must register for LIVE by January 22, 2023, at 11:59 pm (PT).
Registration and Payment Process
Visit the ClickerExpo LIVE registration page for registration and pricing details.
Be among the first to hear about all things ClickerExpo! Sign up for our events newsletter!
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Yes. Registration closes on Sunday, January 21, at 11:59 pm (PT).
- Once you have completed your registration online and you have entered the credit card information, please make sure to wait for the confirmation page. This page tells you that you are confirmed, and ensures that you receive a confirmation e-mail.
- If a confirmation page does not pop up and/or you do not receive a confirmation e-mail, your charge transaction has not gone through.
- Sometimes e-mails do not go through to recipients because of spam filtering (this is almost always the case with AOL addresses). Please be sure that you have added events@clickertraining.com to your email address book so that our e-mails get through to you.
- If you have gone through part or all of the registration process and you get an Incomplete Registration e-mail (and no confirmation e-mail), it means you are not registered and you were not charged. You will need to go back and register again. These messages are generated automatically and do not require a reply.
- If you get no message (confirmed or incomplete), please check your spam and/or junk mail folders.
If the system will not take your credit card payment:
- Please check to make sure you are using a credit card we accept (American Express, Visa, MasterCard, and Discover).
- Please be sure that the credit card info that you entered online matches exactly the billing info your credit card company has on file, or the card will not process.
- Do not hit the back button or close the window before the credit card has finished processing, or you will not be registered.
- Do you have an international credit card? Occasionally, international cards do not process successfully. If you have an international card and your payment does not go through, we’re happy to help! Please reach out to us at events@clickertraining.com.
If the credit card transaction still does not go through, please email us at events@clickertraining.com or call 1-800-47-CLICK.
If you register for ClickerExpo Portland, your registration confirmation email will include a discount code for ClickerExpo LIVE. You must still register for ClickerExpo LIVE and submit payment for the remaining balance to access to the virtual event and recordings.
This offer is exclusively available for ClickerExpo Portland registrants; it may not be transferred or shared with anyone else.
Please note: Additional fees apply to optional items. You must register for LIVE by January 21, 2024, at 11:59 pm (PT).
The discount from ClickerExpo Portland may not be combined with other offers or discounts.
Additional fees apply to optional items. You must register for LIVE by January 21, 2024, at 11:59 pm (PT).
Yes! Choose the option that's right for you. Two and three-month payment plans are available for a one-time fee of $14. The payment plan must be started by October 26, 2023 for ClickerExpo LIVE.
Email events@clickertraining.com to set up a plan today! Review terms and conditions.
View/ Modify/ Changing Your Registration
- To view or change your registration:
- Click the link in your registration confirmation email.
- Enter the name and email address used at registration.
- You will then receive a verification code to the mobile number submitted during the registration process.
- If you did not enter a phone number during registration, the code will go to your email address.
- Enter the verification code to access your registration.
- You may make changes to your record up until Tuesday, November 28. 2023
- If you make a change to your registration record (such as adding a lab), you will receive an email confirmation.
- If you don't get a confirmation email, it may mean the change did not go through. You will need to check your record and, possibly, make the change again.
- Please be sure to confirm the change at the bottom of the page every time a change is made.
You can log into your registration to review your selections at any time. We encourage you to not wait to check your registration.
If circumstances change so that you cannot attend ClickerExpo LIVE, keeping your registration is a wise investment in yourself! With access to all of the conference course recordings for one year included in your registration, you’ll have instruction from top trainers at your fingertips.
However, sometimes canceling is a necessity. Here are the options:
- Cancel by Tuesday, November 28, for a 90% refund of your registration fee.
- After that date, no refunds will be issued, but you will still receive access to all* conference recordings!
All refunds must be requested by the attendee through your personal registration page. Please use the information provided in your confirmation email to log into your personal registration page. Transfers to another person will not be offered for this event.
*technical glitches may occasionally make it impossible for us to deliver a course recording as planned.
Dogs at ClickerExpo
Yes! Bringing your dog to ClickerExpo is entirely your decision. With or without your dog, you’ll have an incredible experience. Here are some things to think about when deciding whether or not to bring your dog: Bringing a Dog to ClickerExpo.
Please see Bringing a Dog to ClickerExpo.
Dogs at ClickerExpo
Yes! Bringing your dog to ClickerExpo is entirely your decision. With or without your dog, you’ll have an incredible experience. Here are some things to think about when deciding whether or not to bring your dog: Bringing a Dog to ClickerExpo.
Please see Bringing a Dog to ClickerExpo.
Continuing Education Units (CEUs)
Stay tuned for CEU information for ClickerExpo Seattle and Louisville 2020!
ClickerExpo 2019 received CEU accreditation from the Certification Council for Professional Dog Trainers (CCPDT), International Association of Animal Behavior Consultants (IAABC) and Karen Pryor Academy (KPA).
ClickerExpo LIVE has received CEU accreditation from the Certification Council for Professional Dog Trainers (CCPDT), the International Association of Animal Behavior Consultants (IAABC), and Karen Pryor Academy (KPA).
Attendees may earn 2 CEUs per course attended or recording watched; please check with your certifying body for the maximum number of CEUs you may apply towards recertification. For the list of courses eligible for CCPDT CBCC CEUs, click here.
- Veterinarians and Vet Techs: 24 CEUs
Approved in subject matter categories of: Non-Medical Program using the delivery method of Lab/Wet Lab, Interactive-Distance. This approval is valid in jurisdictions that recognize AAVSB RACE approval.
*Please note that business courses will not count towards the 24 RACE CEUs.
CEUs may only be earned by registered attendees, as they have purchased the license to view the content.
PLEASE NOTE: QUIZZES MUST BE SUBMITTED BY 11:59 PM PT ON NOVEMBER 30, 2024 TO RECEIVE CEU CREDIT FOR CLICKEREXPO LIVE 2024. More information on earning CEU credit will be available in the Conference Platform in January.
Conference Recordings
Yes! When you register for ClickerExpo LIVE, you get access to all the ClickerExpo LIVE 2024 conference course recordings for one year! Conference recordings are expected to be available within one week of the event.
Want more time to re-watch your favorites, or to be able to reference faculty expertise when you need it most with no expiration date?
When you register, upgrade your Video on Demand package for just $149 and get access for 5 years to all conference recordings from ClickerExpo LIVE 2024!
Trying to add an upgrade to an existing registration? Until January 9th, use the link in your confirmation email to add this package or contact us.
After January 9th, the 5-year access upgrade price will increase to $199.
Please note: technical glitches may occasionally make it impossible for us to deliver a course recording as planned.
We've got that option too! When you register, upgrade your Video on Demand package for just $149 and get access for 5 years to all conference recordings from ClickerExpo LIVE 2024!
Trying to add an upgrade to an existing registration? Until January 9th, use the link in your confirmation email to add this package or contact us.
After January 9th, the 5-year access upgrade price will increase to $199.
Our video streaming platform allows you to watch videos on a web browser from your personal computer/tablet/mobile device.
For optimal viewing experience, we recommend that you use the most recent versions of Chrome, Firefox, Edge, or Safari. You can test your system’s ability to stream the conference recordings by watching a free episode of Live from The Ranch on our Video on Demand site.
You do not have to select the videos you want - you get them all!* When you register for ClickerExpo LIVE, you get free access to all the conference recordings for one year or choose to upgrade to 5-year access for even more convenience and flexibility to watch on your own schedule
*Please note that technical glitches may occasionally make it impossible for us to deliver a course recording as planned.
All ClickerExpo LIVE 2024 two hour courses and many break offerings will be available to attendees for one year after the conference (or for 5 years for those attendees who upgrade their package!).*
*Please note that technical glitches may occasionally make it impossible for us to deliver a course recording as planned.
Yes! All course recordings will include the Q&A portions (barring any technical glitches).
Please note though that questions can only be asked during the live courses, not after the course is over.
In some courses, like during Bonus Time, the moderator may request that you turn on your video and audio to ask your questions LIVE. If you do not wish to be on-screen or to appear in the recording, you may decline the request. You may also indicate when typing your question that you would like your question to be asked on your behalf. Unless a moderator has specifically requested that you turn your camera on, please leave your camera off and your audio muted. Click here for more information on configuring Audio & Video in Zoom.
For attendees participating in a Spotlight Spot in which you will be required to appear on camera and share audio, permissions will be given to you by the Zoom meeting host. Prior to the event, be sure to test your microphone, camera, lighting, and that you are fully visible on screen if working away from your computer.
By turning on your camera and /or audio for any reason, you understand that you will be video and audio recorded by our organization as part of the experience, and that recordings will be available following the event to attendees, offered for commercial sale or resale and used on our social channels, email, and/or website or those of our authorized partners and may be used for future event promotions. ClickerExpo and ClickerExpo LIVE is a wholly owned brand of Sunshine Books, Inc, (d/b/a Karen Pryor Clicker Training) which owns the sole and exclusive rights to all recordings or reproductions, publications, broadcasts or re-broadcast in whole or in part, of ClickerExpo and ClickerExpo LIVE. You hereby grant and authorize Sunshine Books, Inc. (d/b/a Karen Pryor Clicker Training, hereafter “KPCT”), the right to take, edit, alter, copy, exhibit, publish, distribute and make use of any and all recordings, audio and video, taken of you at ClickerExpo to be used in and/or for any lawful purpose. This authorization extends to all languages, media, formats and markets now known or later discovered. This authorization shall continue indefinitely. You waive the right to inspect or approve any finished product in which my likeness appears. You have agreed to this release without being compensated. You waive any right to royalties or other compensation arising or related to the use of the recordings. You understand and agree that these recordings shall become the property of KPCT and will not be returned. You hereby hold harmless and release KPCT, its officers and employees, authorized contractors and authorized agents from all liability, petitions, and causes of action associated with ClickerExpo and connected with the taking, recording, digitizing, or sale or publication of computer images, video and/or sound recording which you, my heirs, representative, executors, administrators, or any other persons may make while acting on your behalf or on behalf of your estate.
Conference recordings are expected to be available to ClickerExpo LIVE registrants within one (1) week of the event.*
*Please note that technical glitches may occasionally make it take longer or even impossible for us to deliver a course recording as planned.
By agreement with the speakers, attendees may not audiotape or videotape during Sessions or Labs. Please avoid using flash cameras during videos or demonstrations. If you are taking still pictures, please don’t obscure the view for other people by moving in front of them.
During the conference Sessions and Labs, please silence all cell phones. Please take all private conversations into the hotel foyer/lobby areas while the speakers are presenting.
Write them down—that’s what the pages in the back of this program are for! You may find that your question is answered later in the Session. If not, ask your neighbors during lunch or break times—it’s a good way to make new friends. Many attendees are very sophisticated clicker trainers and can answer 19 out of 20 of the most burning questions you may have. Faculty members are often available for informal discussion in the halls and between Sessions.
Please refrain from bringing up your own experience during a lecture, i.e. “My dog always...” or “My horse never...” Attendees should reserve these type of questions for one-on-one conversation.
Appropriate questions will be based off course subject-matter or will be questions that will benefit a larger audience's collective learning.
Conference Recordings
Yes! When you register for ClickerExpo LIVE, you get access to all the conference course recordings for one year! Conference recordings are expected to be available within one week of the event.
Want more time to rewatch your favorites or to reference faculty expertise when you need it most? Upgrade your Video on Demand package for just $149 and get lifetime access to all conference recordings from ClickerExpo LIVE 2021!
Purchase by February 26, 2021, at 11:59 PM (PT) in the ClickerExpo LIVE Store (find the store password in your registration confirmation email) for special savings!
Please note: technical glitches may occasionally make it impossible for us to deliver a course recording as planned.
We've got that option too! Registrants can upgrade their Video on Demand package for just $149 and get lifetime access to all conference recordings from ClickerExpo LIVE 2021!
Purchase by February 26, 2021, at 11:59 PM (PT) in the ClickerExpo LIVE Store (find the store password in your registration confirmation email) for special savings!
Streaming sends a video over the internet. If you've watched movies from Netflix or HBO Go online, that's streaming.
You can already test your system’s ability to stream the conference recordings by watching a free episode of Live from the Ranch on our Video on Demand site.
You do not have to select the videos you want - you get them all!* When you register for ClickerExpo LIVE, you get free access to all the conference recordings for one year. If you choose to upgrade to lifetime access, you get them all with no expiration date!
*Please note that technical glitches may occasionally make it impossible for us to deliver a course recording as planned.
All ClickerExpo LIVE two hour courses, with the exception of special events, breaks, and Opening and Closing Sessions, will be available to attendees for one year after the conference (or longer for those attendees who upgrade their package!).*
*Please note that technical glitches may occasionally make it impossible for us to deliver a course recording as planned.
Yes! All course recordings will include the Q&A portions (barring any technical glitches).
Please note though that questions can only be asked during the live courses, not after the course is over.
Conference recordings are expected to be available to ClickerExpo LIVE registrants within one (1) week of the event.*
*Please note that technical glitches may occasionally make it take longer or even impossible for us to deliver a course recording as planned.
When you join a Zoom meeting, we ask that you turn your camera off so you do not appear on screen. Each attendee will be muted by default. Click here for more information on joining a Zoom meeting and configuring Audio & Video.
In some courses, like during Bonus Time, the moderator may request that you turn on your video and audio to ask your questions LIVE. If you do not wish to be on-screen or to appear in the recording, you may decline the request. You may also indicate when typing your question that you would like your question to be asked on your behalf.
For attendees participating in a Spotlight Spot in which you will be required to appear on camera and share audio, permissions will be given to you by the Zoom meeting host. Prior to the event, be sure to test your microphone, camera, lighting, and that you are fully visible on screen if working away from your computer.
By turning on your camera and /or audio for any reason, you understand that you will be video and audio recorded by our organization as part of the experience, and that recordings will be available following the event to attendees, offered for commercial sale or resale and used on our social channels, email, and/or website or those of our authorized partners and may be used for future event promotions. ClickerExpo and ClickerExpo LIVE is a wholly owned brand of Sunshine Books, Inc, (d/b/a Karen Pryor Clicker Training) which owns the sole and exclusive rights to all recordings or reproductions, publications, broadcasts or re-broadcast in whole or in part, of ClickerExpo and ClickerExpo LIVE. You hereby grant and authorize Sunshine Books, Inc. (d/b/a Karen Pryor Clicker Training, hereafter “KPCT”), the right to take, edit, alter, copy, exhibit, publish, distribute and make use of any and all recordings, audio and video, taken of you at ClickerExpo to be used in and/or for any lawful purpose. This authorization extends to all languages, media, formats and markets now known or later discovered. This authorization shall continue indefinitely. You waive the right to inspect or approve any finished product in which my likeness appears. You have agreed to this release without being compensated. You waive any right to royalties or other compensation arising or related to the use of the recordings. You understand and agree that these recordings shall become the property of KPCT and will not be returned. You hereby hold harmless and release KPCT, its officers and employees, authorized contractors and authorized agents from all liability, petitions, and causes of action associated with ClickerExpo and connected with the taking, recording, digitizing, or sale or publication of computer images, video and/or sound recording which you, my heirs, representative, executors, administrators, or any other persons may make while acting on your behalf or on behalf of your estate.
By agreement with the speakers, attendees may not audiotape or videotape during Sessions or Labs. Please avoid using flash cameras during videos or demonstrations. If you are taking still pictures, please don’t obscure the view for other people by moving in front of them.
During the conference Sessions and Labs, please silence all cell phones. Please take all private conversations into the hotel foyer/lobby areas while the speakers are presenting.
Write them down—that’s what the pages in the back of this program are for! You may find that your question is answered later in the Session. If not, ask your neighbors during lunch or break times—it’s a good way to make new friends. Many attendees are very sophisticated clicker trainers and can answer 19 out of 20 of the most burning questions you may have. Faculty members are often available for informal discussion in the halls and between Sessions.
Please refrain from bringing up your own experience during a lecture, i.e. “My dog always...” or “My horse never...” Attendees should reserve these type of questions for one-on-one conversation.
Appropriate questions will be based off course subject-matter or will be questions that will benefit a larger audience's collective learning.
Virtual Meeting Etiquette
All participants will be muted upon entering courses. Please submit your questions via the Chat or Q&A feature. We will address as many as possible.
During Bonus Time, presenters may invite you to be on camera to ask your question. Please be sure to note in your question if you are not able to be or prefer not to be, on camera and a moderator will ask your question for you.
Please use the chat feature appropriately and refrain from private conversations in the public chat during a course.
During the conference, please make sure that your device’s camera is off when the session begins.
In some courses, you may be asked to turn your camera on to ask a question. In that case, a moderator will request that you turn your camera on.
Please refrain from bringing up your own experience during a course, i.e. “My dog always...” or “My horse never...” Attendees should reserve these types of questions for one-on-one conversation.
Appropriate questions will be based on course subject-matter or will be questions that will benefit a larger audience's collective learning.
By agreement with the speakers, attendees may not audiotape or videotape during Sessions or Labs. Please avoid using flash cameras during videos or demonstrations. If you are taking still pictures, please don’t obscure the view for other people by moving in front of them.
During the conference Sessions and Labs, please silence all cell phones. Please take all private conversations into the hotel foyer/lobby areas while the speakers are presenting.
Write them down—that’s what the pages in the back of this program are for! You may find that your question is answered later in the Session. If not, ask your neighbors during lunch or break times—it’s a good way to make new friends. Many attendees are very sophisticated clicker trainers and can answer 19 out of 20 of the most burning questions you may have. Faculty members are often available for informal discussion in the halls and between Sessions.
Please refrain from bringing up your own experience during a lecture, i.e. “My dog always...” or “My horse never...” Attendees should reserve these type of questions for one-on-one conversation.
Appropriate questions will be based off course subject-matter or will be questions that will benefit a larger audience's collective learning.
Technical Issues/Concerns
You will need high-speed internet to watch the courses live. You can review Zoom’s internet bandwidth requirements here.
If for any reason, your internet is not sufficient during the live event, you’ll still have access to the planned recordings in your digital library after the conference. You can already test your system’s ability to stream the conference recordings by watching a free episode of Live from the Ranch on our Video on Demand site.While we will certainly help you troubleshoot problems with the conference app and share resources available to help with our video conference platform, it’s important to recognize that we cannot control the quality of your internet at any given time, and it may be possible that you are unable to watch all or some of the events live.
If for any reason, your internet is not sufficient during the live event, you’ll still have access to the planned recordings in your digital library after the conference. You can already test your system’s ability to stream the conference recordings by watching a free episode of Live from the Ranch on our Video on Demand site.
While we deeply regret if any technological/internet issues occur, no refunds will be issued. While we are taking all precautions to avoid technological/internet challenges, there may be situations that happen that are outside of our control. By registering for this event, you acknowledge this risk, and waive any claim of a refund.
There is an inherent risk in presenting live from locations all over the world (including remote locations) and there is the possibility of any number of disruptions including but not limited to the following:
- A presenter is unable to connect, and therefore the course is also unable to be presented or recorded;
- An attendee can’t connect;
- A course is interrupted or is unable to be completed, and is therefore also unable to be recorded;
- The conference platform or the network that it relies on goes down;
- Intermittent or unclear audio or video transmission;
- The recording feature malfunctions;
- And so on.
We are compiling resources to help you prepare technologically for the event. Please take some time to review the Prepare for ClickerExpo LIVE section of the FAQs to help alleviate some issues prior to the start of the event.
By agreement with the speakers, attendees may not audiotape or videotape during Sessions or Labs. Please avoid using flash cameras during videos or demonstrations. If you are taking still pictures, please don’t obscure the view for other people by moving in front of them.
During the conference Sessions and Labs, please silence all cell phones. Please take all private conversations into the hotel foyer/lobby areas while the speakers are presenting.
Write them down—that’s what the pages in the back of this program are for! You may find that your question is answered later in the Session. If not, ask your neighbors during lunch or break times—it’s a good way to make new friends. Many attendees are very sophisticated clicker trainers and can answer 19 out of 20 of the most burning questions you may have. Faculty members are often available for informal discussion in the halls and between Sessions.
Please refrain from bringing up your own experience during a lecture, i.e. “My dog always...” or “My horse never...” Attendees should reserve these type of questions for one-on-one conversation.
Appropriate questions will be based off course subject-matter or will be questions that will benefit a larger audience's collective learning.
Prepare for ClickerExpo LIVE
Yes! The conference platform, whether you choose to access it on your phone as a mobile app or on your computer, is home base for all things ClickerExpo LIVE! It is where you can find links to the courses, more information about sponsors, the link to the virtual store, receive notifications, and so much more!
Stay tuned for more information about accessing the conference platform closer to the event.
We are excited to have ClickerExpo LIVE be a virtual learning experience like no other! To bring that experience to your home, we will be utilizing Zoom for all of our courses (unless otherwise noted).
For each attendee to have the best possible experience, we recommend using the desktop client or mobile app. You can download that here. Only use the web client if you can't access the other options.
Whether you are new to Zoom or an experienced user, there are additional resources available to assist you:
To best utilize the Zoom platform and join ClickerExpo LIVE presentations, you will need to have a Zoom account.
To sign up for your own free account, visit zoom.us/signup and enter your email address. You will receive an email from Zoom (no-reply@zoom.us). In this email, click Activate Account.
So that we can best assist you during the event, please be sure the name and email used on your Zoom account are the same as your registration.
When you join a Zoom meeting, we ask that you turn your camera off so you do not appear on screen. Each attendee will be muted by default. Click here for more information on joining a Zoom meeting and configuring Audio & Video.
In some courses, like during Bonus Time, the moderator may request that you turn on your video and audio to ask your questions LIVE. If you do not wish to be on-screen or to appear in the recording, you may decline the request. You may also indicate when typing your question that you would like your question to be asked on your behalf.
For attendees participating in a Spotlight Spot in which you will be required to appear on camera and share audio, permissions will be given to you by the Zoom meeting host. Prior to the event, be sure to test your microphone, camera, lighting, and that you are fully visible on screen if working away from your computer.
By turning on your camera and /or audio for any reason, you understand that you will be video and audio recorded by our organization as part of the experience, and that recordings will be available following the event to attendees, offered for commercial sale or resale and used on our social channels, email, and/or website or those of our authorized partners and may be used for future event promotions. ClickerExpo and ClickerExpo LIVE is a wholly owned brand of Sunshine Books, Inc, (d/b/a Karen Pryor Clicker Training) which owns the sole and exclusive rights to all recordings or reproductions, publications, broadcasts or re-broadcast in whole or in part, of ClickerExpo and ClickerExpo LIVE. You hereby grant and authorize Sunshine Books, Inc. (d/b/a Karen Pryor Clicker Training, hereafter “KPCT”), the right to take, edit, alter, copy, exhibit, publish, distribute and make use of any and all recordings, audio and video, taken of you at ClickerExpo to be used in and/or for any lawful purpose. This authorization extends to all languages, media, formats and markets now known or later discovered. This authorization shall continue indefinitely. You waive the right to inspect or approve any finished product in which my likeness appears. You have agreed to this release without being compensated. You waive any right to royalties or other compensation arising or related to the use of the recordings. You understand and agree that these recordings shall become the property of KPCT and will not be returned. You hereby hold harmless and release KPCT, its officers and employees, authorized contractors and authorized agents from all liability, petitions, and causes of action associated with ClickerExpo and connected with the taking, recording, digitizing, or sale or publication of computer images, video and/or sound recording which you, my heirs, representative, executors, administrators, or any other persons may make while acting on your behalf or on behalf of your estate.